Privacy policy

PRIVACY POLICY Last updated: May 2026

Who we are Hugsy Kid's Store is operated by Kristina Prokudina, based at Ioanni Agroti 32, Paphos 8047, Cyprus. Contact: hugsykidsstore@gmail.com

What data we collect When you place an order or interact with our store, we may collect:

  • Name, billing and shipping address, email address, phone number
  • Payment information (processed securely — we do not store card details)
  • Order history and communication records
  • Device and browsing data (IP address, browser type, pages visited) via cookies and similar technologies

Why we collect it (Legal basis under GDPR)

  • Contract performance — to process and fulfil your orders
  • Legal obligation — to comply with tax, accounting, and consumer protection laws
  • Legitimate interests — to improve our store, prevent fraud, and provide customer support
  • Consent — for marketing communications and non-essential cookies (you can withdraw consent at any time)

How we use your data

  • Processing and fulfilling orders
  • Sending order confirmations and shipping updates
  • Responding to customer enquiries
  • Improving our products and store experience
  • Sending marketing emails (only with your consent)

Who we share your data with We share data only where necessary:

  • Shopify Inc. — our e-commerce platform and data processor (see Shopify's privacy policy)
  • Shipping carriers (e.g., Akis Express, Cyprus Post) — to fulfil deliveries
  • Payment processors — to handle transactions securely
  • We do not sell your personal data to third parties.

Your rights under GDPR As an EU/EEA resident, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict or object to processing
  • Data portability — receive your data in a structured format
  • Withdraw consent at any time for consent-based processing
  • Lodge a complaint with your national data protection authority

To exercise any of these rights, contact us at hugsykidsstore@gmail.com. We will respond within 30 days.

Cookies We use essential cookies to operate the store and optional cookies for analytics and marketing. You can manage your cookie preferences via the cookie banner on our site.

Data retention We retain order and customer data for as long as necessary to fulfil legal and accounting obligations (typically 7 years), and marketing data until you withdraw consent.

International transfers Some of our service providers (including Shopify) may process data outside the EU. Where this occurs, appropriate safeguards are in place (e.g., Standard Contractual Clauses).

Changes to this policy We may update this policy periodically. The current version will always be available on this page.

Contact Hugsy Kid's Store — hugsykidsstore@gmail.com Ioanni Agroti 32, Paphos 8047, Cyprus